F R E Q U E N T L Y A S K E D Q U E S T I O N S
We ship stationery orders within 48 hours, and framed prints take up to 3 working days to be printed and framed in our studio. You should generally allow 1-5 days for your order to arrive domestically.
If you need something urgently please call our friendly team.
If you have any questions about your order, don't hesitate to contact us at firstname.lastname@example.org or phone us at the studio on (02) 9526 5250.
Yes! We are now able to ship our Blacklist timber and museum grade perspex frames within Australia. These ship in a custom heavy duty cardboard box and to date we have had no damages sending these to our customers. If for some reason there is a breakage, we will replace it for you.
We definitely do. We love seeing our products sent over to other countries and use DHL for all our international orders. Unfortunately we cannot ship our frames overseas due to their size.
Australia: Flat rate $10 • Stationery only $5 • Free shipping over $50
Rest of the world: Flat rate $50 • Free shipping over $500
We recommend framing your print as soon as possible, however, if you intend on storing it for some time, we would encourage you to take your print out of the tube and store it flat in a dry place. No returns or exchanges can be made on products that exceed the 14 day returns policy.
If you have a design enquiry, please feel free to email email@example.com
We release two complete collections a year, in February and August. We do also release limited edition items in between those months, best bet is to follow us on social media to find out when our limited edition products are released. Our Instagram accounts are @blackliststudio and @blackliststore.
We would love to hear from you. For all wholesale enquiries and to view our latest lookbook, please contact us at: firstname.lastname@example.org or phone the studio on (02) 9526 5250.
All of our products are designed by Nathan and Jaynie Johnson at Blacklist H.Q in Sydney.